Shipping policy

Weight-based Standard Shipping within Australia

Standard Shipping within Australia is sent by Australia Post depending on the size / weight of your order. Your order will be fulfilled and dispatched within 2 business days. Shipping generally takes between 2-10 business days for delivery within Australia.

In some cases, when larger items are in the same cart as smaller items, the checkout will apply both postage costs together.  We will always refund you if you have been overcharged for shipping.

 

Click and Collect

If you live in the regional Port Lincoln area, a click and collect option should be available for you at the checkout.  We will contact you once your order is ready for collection. 

 

Express Shipping

If you need your goods urgently please call us on (08) 8683 1566 or send us an email at sales@patchworkpear.com.au and we can organise it for you.

 

Tracking your Order

You will receive a tracking number once your order has been fulfilled.

  

Damaged Parcel

If your item arrives to you damaged, incorrect or faulty please contact us within 48 hours with photographs of the damage (we need these to claim delivery insurance). If we can replace it with something you are happy with, we will, otherwise we will refund your purchase.